With the Telehealth Virtual Care Package, members receive 24/7/365 access to doctors, via phone or video chat, to address common illnesses like colds, the flu, rashes and more. A consult fee of $40.00 applies to all doctor consultations. In addition to receiving doctor access via phone and video, members can speak with licensed mental health professionals from 7 a.m. to 10 p.m. for a consult fee of $70.00. Mental health professionals are available to assist members with depression, anxiety, grief, relationship problems and more.
Click the tabs below for detail on each product included in this package
DialCare Physician Access
DialCare Physician Access is a modern, easy-to-use telemedicine solution for non-emergency illnesses and general care. Members and their families have direct access to state-licensed and fully credentialed doctors, via phone or video consultations, to receive treatment and advice for common ailments, including colds, the flu, rashes and more. When medically appropriate, a DialCare doctor may prescribe a short term, non-DEA controlled medication for the member to pick up at the pharmacy of their choice.
Doctors are available 24 hours a day, 365 days a year, allowing members and their families convenient access to quality care from home, work or on the go.
When to use DialCare Physician Access:
- For non-emergency medical issues and questions
- During or after normal business hours, nights, weekends and holidays
- If the member lives a significant distance from a primary care doctor
- When a primary care doctor is not available
- When traveling and in need of non-urgent medical care or advice
What conditions can be treated?
- Allergies
- Fever
- Respiratory Infections
- Asthma
- Gout
- Sinus infections
- Bronchitis
- Insect bites
- Skin inflammations
- Cold & flu
- Sore throat
- Digestive issues
- Joint aches & pains
- Sports injuries
- Ear infections
- Rashes
- Urinary tract infections
- And more!
A consult fee of $40.00 applies to all consults.
Mental Wellness
- DialCare Mental Wellness is a program designed to provide safe, secure and private means of seeking mental health assistance from licensed counselors via virtual or telephonic counseling sessions. This unique program offers an app-based interface, connecting members with our counselors not only over the phone, but via video chat as well.
- DialCare Mental Wellness counselors can assist members with conditions such as depression, anxiety, grief, relationship problems and more.
DialCare Mental Wellness is easy to use:
- Members can schedule an appointment with a counselor from 7 a.m. to 10 p.m. seven days a week.
- DialCare Mental Wellness counselors will reach out via phone or video chat upon request.
- Counselor appointments last for 30 minutes.
- Follow-up sessions may be scheduled for the member's convenience.
- Consultations are available in both English and Spanish.
What conditions can DialCare Mental Wellness counselors treat?
- Depression
- Stress
- Eating Disorders
- Addiction
- Relationship problems
- Anxiety
- Grief
- And more
